Terms & Conditions
Please review our Terms and Conditions to understand your responsibilities and our service commitments.
Updated March 2025
Welcome to IVR Solutions. By accessing or using our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our platform.
1. Service Usage
- Use of our IVR platform and communication services is subject to the terms outlined herein.
- Unauthorized access, abuse, or misuse of the service may lead to suspension or permanent termination of your account.
2. Data Security
- IVR Solutions prioritizes the protection and confidentiality of your data.
- While we employ best practices for data encryption and access control, we shall not be held liable for any data loss, unauthorized access, or third-party breaches beyond our control.
3. User Responsibilities
- You are responsible for maintaining the confidentiality of your account credentials and all activities performed under your account.
- You agree not to engage in activities that may compromise system integrity or breach laws, including spam, fraudulent use, or violation of third-party rights.
4. Service Modifications
- We reserve the right to modify, suspend, or discontinue any feature or service without prior notice.
- IVR Solutions shall not be liable for any business or operational impact resulting from such changes.
5. Billing and Payments
- You are responsible for all applicable charges related to service usage based on your selected plan.
- Failure to make timely payments may lead to service suspension, data restrictions, or account termination.
6. Termination of Service
- Either party may terminate the services at any time with or without cause.
- Upon termination, you remain liable for any outstanding dues incurred prior to termination.
7. Intellectual Property
- All platform content, logos, software code, audio prompts, and documentation are the intellectual property of IVR Solutions.
- Unauthorized use, reproduction, or distribution of our materials is strictly prohibited.
8. Limitation of Liability
- IVR Solutions shall not be liable for any indirect, incidental, consequential, or special damages arising from the use or inability to use our services.
- We are not responsible for any damages arising from external factors, such as third-party integrations or network outages.
9. Governing Law
- These Terms shall be governed by and construed in accordance with the laws applicable to the jurisdiction of IVR Solutions’ registered office.
- Any disputes shall be subject to the exclusive jurisdiction of competent courts in the same region.
10. Updates to Terms
- IVR Solutions reserves the right to revise these Terms at any time.
- Updated Terms will be posted on this page and effective immediately. Continued use of services implies your agreement to the revised terms.
Contact: For any questions regarding these Terms & Conditions, please reach out to us via [email protected].