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Capture Missed Conversations with Voicemail

Ensure you never miss an opportunity. With IVR Solutions’ Voicemail block, a selected audio message is played when agents are unavailable, allowing callers to leave important messages effortlessly.

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How it works
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Let Callers Speak When You’re Away

Voicemail ensures your customers have a way to communicate even during non-working hours or agent unavailability. A recorded message guides callers to leave important details.

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    Predefined Audio Message

    Play a selected voice prompt guiding the caller to leave a voicemail.

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    Automatic Message Recording

    All caller voice messages are securely recorded and stored for review.

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    Team Notification

    Notify team members immediately when a new voicemail is received.

Stay Available Even When You're Not

Voicemail Block ensures you maintain professional communication, capture leads, and understand customer needs even during off-hours or busy moments.

A Reliable Way to Capture Every Inquiry

Even a missed call is a chance to connect. Voicemail messages provide the information you need to call back, follow up, or offer assistance—without losing the lead.

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100%

Lead capture even during non-business hours with voicemail.

3x

Faster follow-up rate with voicemail recordings accessible to agents.

85%

Improvement in customer experience when voicemail is used actively.

Ensure You Never Miss Customer Messages

Pre-record your voicemail prompt and let IVR Solutions take care of the rest. Audio is played, voice messages are stored, and notifications are triggered instantly.

  • check icon Select from existing audio library
  • check icon Capture and store recordings securely
  • check icon Notify users when new messages arrive
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Frequently Asked Questions

Explore common queries about our Voicemail feature and how it benefits your call flows.

Yes, you can select from the uploaded audio files or upload a new one specifically for voicemail.

All voicemails are securely saved on your dashboard and accessible in the voicemail logs section.

Yes, agents and managers receive instant notifications for each new voicemail message.

Yes, callers can leave a message immediately after the voicemail prompt finishes playing.

Absolutely. You can add voicemail only in selected flows where it's required.

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