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Want to Show Patients You Care — Even After the Visit? Let IVR Follow Up.

Check in on recovery, collect feedback, and strengthen patient relationships with automated IVR calls — no manual calls or staff effort required.

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How it works
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Follow-up automation dashboard
Reminder engagement interface

Benefits of IVR Patient Follow-Ups for Healthcare Teams

Stay connected after care — without overwhelming your staff. IVR follow-ups help improve recovery tracking, enhance patient trust, and surface urgent issues early.

  • Better Recovery Monitoring, Without Manual Work

    Automatically check in with patients post-treatment and catch problems early — no outbound calls needed from your team.

  • AI-Powered or Voice Flow — You Choose

    Use a conversational voice assistant or a pre-set call flow tailored to the treatment — both fully customizable.

  • More Engagement Than SMS or Email

    Voice calls are harder to ignore and more personal — improving response rates and trust compared to messages alone.

  • Retry Missed Calls + Send Follow-Ups

    Patients who don’t answer are re-engaged with automated retries or a WhatsApp/SMS message — ensuring no patient is forgotten.

Automate Post-Treatment Follow-Ups with IVR and Improve Patient Care

Deliver better care after discharge — without hiring more staff. IVR handles follow-ups reliably, personally, and at scale.

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Escalate Urgent Feedback Instantly

If a patient flags an issue or asks for help, route the case to your care team immediately.

Multi-Language Experience for Better Engagement

Reach patients in their preferred language — ensuring clarity, comfort, and better responses.

Integrated with Your CRM

Track patient responses, escalate concerns, and log outcomes — all synced with your CRM.

Features That Keep Recovery on Track Automatically

Patient follow-ups no longer need to be manual. With IVR, you can check in, capture feedback, and escalate concerns — all from one system.

  • check icon Automated Follow-Up Calls Post-Treatment
  • check icon Built-In Call Center Capabilities
  • check icon Custom Call Scripts by Treatment Type
  • check icon Call Works Without App or Internet
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Frequently Asked Questions

Wondering how IVR can simplify patient follow-up? Learn how it works, when calls are triggered, how feedback is captured, and how urgent issues are routed — all explained here.

You can set the timing — typically 24 to 72 hours post-treatment, depending on the type of visit or procedure.

They can confirm they’re recovering well, request help, rate their experience, or ask for a callback if needed.

If retry logic is enabled, the system will automatically attempt the call again. It can also trigger a follow-up SMS or WhatsApp message for convenience.

Yes — by proactively checking in, you catch concerns early, which helps prevent complications or unnecessary readmissions.

Absolutely — you can define the script, language, options, and follow-up flows as per your specialties and needs.

Yes — it works great for clinic appointments, surgeries, diagnostic follow-ups, or even therapy sessions.

Yes — they can press a key to request a callback, book a revisit, or ask for care instructions.

Yes — you can send calls in English, Hindi, and regional languages to ensure clear understanding.

Yes — every call result is logged, and responses can trigger escalations, callbacks, or care workflows automatically.

You can start in less than 24 hours — we handle scripting, integration, and testing to launch quickly.

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