Simplify outbound calling. With IVR Solutions' Click-to-Call Dialpad, agents can directly dial customer numbers and connect calls via mobile while maintaining privacy—no softphone login required.
Click-to-Call Dialpad allows agents to manually dial customer numbers directly from the web dashboard. Once the agent answers the call on their mobile device, the call is bridged to the customer—seamless and secure, without exposing personal numbers.
Agents can initiate calls by entering customer numbers through a simple dialpad interface.
Calls connect to the agent’s mobile first, then to the customer—keeping agent numbers private and eliminating softphone dependency.
Click-to-Call Dialpad empowers your team to manage outbound communication effortlessly while enhancing customer interactions and maintaining agent confidentiality.
Agents can stay productive without switching tools or devices. All they need is a mobile phone to receive customer call connections after dialing from the dashboard.
Agents prefer Click-to-Call Dialpad for its ease and simplicity.
Faster call connections compared to conventional methods.
Caller ID masking ensures total number privacy.
Click-to-Call Dialpad makes it simple for agents to initiate and manage outbound conversations directly from their dashboard without disrupting their workflow.
Secure Number Masking
Mobile Routing without Softphone
Manual Dial Capability
Explore common questions about our Click-to-Call Dialpad feature and its use cases.
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