Allow seamless communication between multiple participants in real time. With IVR Solutions’ Conference Call feature, bring agents, customers, and third-party stakeholders together in a single flow without switching platforms.
Whether it’s a collaborative support call or a decision-making discussion, conference calling connects all stakeholders instantly—without transfers or delays.
Join agents, customers, and other participants into one call flow dynamically.
Add users into the conference based on flow logic, without interrupting ongoing calls.
Control who joins, mute participants, or exit anyone from the call as needed.
No more transferring calls or managing separate lines. Instantly add team members or customers into a single flow and keep conversations efficient.
Use conference logic to merge key people into a conversation without losing continuity or context. Boost collaboration and customer satisfaction together.
Improved customer issue resolution with multi-agent collaboration.
Reduction in call transfers by enabling on-the-spot conferences.
Teams say conference flow helps reduce call handling time.
Empower your agents to add managers, experts, or customers into the same call for faster resolution and smoother discussions.
Add multiple participants
Create team discussions in flow
Keep conversations seamless
Explore common queries about our Conference Call feature and how it enhances collaboration.
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