Plug & Play Simplicity
No customization needed — just add the widget script and activate softphone login for your team.
Empower Your Agents with Seamless Softphone Access
Enable your team to receive and manage calls directly from their browsers — with IVR Solutions’ lightweight Softphone Widget.
Follow the Easy Steps to Installation
Step-01
Create Account
Sign up on IVR Solutions and access your Softphone Widget setup panel from IVR Solutions.
Step-02
Enable & Configure Agent Access
Provide login credentials to your agents and assign them to call groups or queues.
Step-03
Integrate Script & Activate Widget
Place the JS integration script on your site. A softphone activation button will trigger the pop-up interface for agents to start receiving calls.
Browser-Based Calling Made Effortless
The Softphone Widget lets your agents log in and answer live calls through a web-based softphone interface. No heavy setups, no extensions — just plug, play, and stay connected. Designed for quick deployment and instant access, it ensures smooth communication without compromising performance.
-
-
Agent Login & Call Reception
Agents securely log in using credentials and instantly begin receiving inbound calls via the softphone interface.
Connect Agents Anywhere — Instantly
Whether in-office or remote, your agents can stay connected using our pop-up softphone widget. With real-time browser-based call handling, your team stays efficient and accessible — without any physical infrastructure.
Agent Login Access
Agents can securely log in using provided credentials and receive calls immediately.
Reliable Connectivity
Optimized for smooth voice delivery with minimal delay and no disruptions.
Popup-Based Call Interface
The softphone opens in a new window to ensure proper call delivery and stable audio experience.