Keep your callers informed with automated SMS messages triggered directly from your IVR flow. Whether it's confirmations, alerts, or follow-ups — send personalized text messages in real time without leaving the flow builder.
Deliver the right message at the right time by sending SMS directly through your call flow. Perfect for sending OTPs, booking confirmations, or service updates.
Send SMS instantly at any step of the call based on logic or user input.
Use dynamic variables like #name# or #otp# for personalized communication.
Integrate with your preferred SMS gateway from the dashboard settings.
Keep customers informed throughout the journey by sending contextual SMS updates triggered during the call flow.
Don’t let your message end with the call. Add SMS follow-ups for better recall, confirmations, or important links that the customer can access later.
SMS open rate for immediate notifications and confirmations.
Higher post-call engagement when SMS is combined with IVR.
Reduction in missed follow-ups with instant SMS delivery.
Use our drag-and-drop flow builder to insert SMS blocks. Choose a template, set variables, and link it to your preferred gateway—all without technical hassle.
Insert SMS block in flow
Select or write a message
Use personalization variables
Explore common queries about sending SMS from your IVR call flow.
Get your personalized quotes in few clicks
