IVR SOLUTIONS | Complete solution for office IVR , Inbound Calls & Outbound Calls, Click 2 Call and automated dialers

Privacy Policy

1. Introduction

Provide a brief introduction outlining the purpose and importance of your Privacy Policy.

2. Information Collected

Clearly specify the types of information collected, such as personal details, call logs, and any other relevant data.

3. Data Usage

Explain how collected data is used, including service provision, improvement, and communication purposes.

4. Legal Basis

Outline the legal basis for processing personal data, in accordance with applicable data protection laws.

5. Information Sharing

Detail circumstances under which information might be shared, emphasizing that it won't be sold or traded without user consent.

6. Third-Party Involvement

If applicable, specify the involvement of third-party service providers and their role in processing data.

7. Data Security Measures

Describe the security measures in place to protect user data, including encryption, access controls, and regular security audits.

8. Cookies and Tracking Technologies

Explain the use of cookies and tracking technologies, including their purpose and users' ability to manage preferences.

9. User Rights

Clearly state users' rights regarding their data, such as the right to access, correct, or delete personal information.

10. Opt-Out Options

Provide information on how users can opt-out of certain data collection or processing activities.

11. Children's Privacy

Specify if your services are not intended for individuals under a certain age and explain measures taken to protect children's privacy.

12. International Data Transfers

If applicable, detail how international data transfers are handled, ensuring compliance with relevant data protection regulations.

13. Data Retention Period

Clearly state the duration for which user data will be retained and the criteria used to determine this period.

14. Changes to Privacy Policy

Notify users that the Privacy Policy may be updated and provide a date for the last revision.

15. Contact Information

Provide clear contact details for users to reach out regarding privacy concerns or inquiries.

Ensure that your Privacy Policy is written in clear and understandable language, and consider consulting with legal professionals to ensure it aligns with applicable laws and regulations.