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Boost Revenue Before the Chair Time.

Call clients before appointments and offer tailored add-ons like facials or hair treatments — right when they’re most likely to say yes.

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How it works
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Follow-up automation dashboard
Reminder engagement interface

Benefits of IVR Upselling for Salons & Wellness Centers

Upsell smarter, not harder. IVR helps you offer high-value services at the perfect time — without staff involvement or pressure on the client.

  • Increase Revenue Before the Appointment Starts

    Promote facials, massages, or product upgrades through IVR calls sent before the appointment — while intent is high.

  • Retry Logic and SMS Summary for Easy Recall

    Missed the call? We retry or trigger an SMS showing the offer and confirmation status.

  • AI-Powered or Simple Voice Script — Your Choice

    Use a conversational AI assistant for dynamic flows or keep it simple with a branded voice message.

  • Tailored Offers Based on Booking History

    Use client preferences and past services to personalize what you offer — improving conversion.

Increase Add-On Sales with Pre-Appointment Upselling Calls via IVR

Offer facials, spa treatments, or product upgrades through automated calls before appointments — and let clients opt-in with a simple press.

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Let Clients Choose Add-Ons with a Tap

Clients can say yes with a keypress — no awkward upselling at the front desk or during service.

Multi-Language Support for Personal Touch

Offer upsells in the client’s preferred language — creating comfort and clarity.

Track Everything in One Dashboard

Monitor upsell acceptance rates, skipped offers, and reschedules — all in one clean interface.

Features That Turn Bookings Into Bigger Bills

Use pre-appointment IVR calls to offer personalized add-ons — like facials, massages, or product upgrades — and increase revenue before the client even walks in.

  • check icon Automated IVR Calls 24–48 Hours Pre-Appointment
  • check icon Tailored Add-On Options Based on Past Services
  • check icon CRM/Booking Integration to Sync Selections
  • check icon Dashboard to Track Upsell Rates & Client Response
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Automated scheduling dashboard Reminder flow UI Automation structure preview Tag element for reminders

Frequently Asked Questions

Wondering how IVR can help increase pre-appointment sales? Explore how it personalizes offers, logs selections, and integrates with your salon system — all explained here.

Usually 24 to 48 hours before a scheduled appointment, giving clients time to decide and plan.

Any service or retail add-on — facials, massages, nail care, hair treatments, or product bundles.

Yes — they just press a key (like 1 to accept), and it’s confirmed and added to their booking.

A WhatsApp or SMS message can be triggered instantly, showing their new booking and price details.

Absolutely — you can segment clients based on past visits, location, or service category.

The system will retry and also send the offer via SMS or WhatsApp for easy review and opt-in.

Yes — we integrate with popular systems and can auto-update bookings based on client response.

Definitely — run campaigns for festivals, off-peak days, or new service launches.

Not at all — calls are short, polite, and relevant, and clients can opt out at any time.

You can launch your first upsell flow in under 24 hours, fully guided by our onboarding team.

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