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Still Managing Table Bookings Manually? Let IVR Take Over.

Our smart voice assistant confirms every reservation, handles cancellations or changes, and syncs with your booking system — 24/7, without lifting a finger.

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How it works
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Follow-up automation dashboard
Reminder engagement interface

Benefits of IVR Reservation Management for Restaurants

No more missed reservations or back-and-forth calls. Let IVR confirm and manage bookings automatically — giving your guests control and your team peace of mind.

  • Fewer No-Shows, More Predictable Bookings

    Automated confirmation calls help guests lock in their reservation or reschedule easily — reducing last-minute surprises.

  • AI or Pre-Recorded — Fully Customizable

    Choose an AI assistant or guided voice flow that fits your brand and tone.

  • Built-In Call Center View

    Track all reservation activity, no-shows, and changes in one place — and intervene manually if needed.

  • Retry Logic + Smart Follow Ups

    If the call is missed, we retry or trigger an SMS/WhatsApp — keeping the guest loop tight.

Simplify Bookings. Reduce No-Shows. Improve Guest Experience.

IVR takes the stress out of managing reservations — automating confirmations and giving guests flexibility while keeping your operations smooth.

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Multi-Language Support for Local Comfort

Let guests interact in their preferred language — improving clarity and reducing miscommunication.

Let Guests Manage Bookings Themselves

With one call, they can confirm, cancel, or reschedule — no app, no waiting on hold.

Free Up Staff to Focus on Guests

By automating reservation calls, your team spends less time on the phone and more time delivering a great in-dining experience.

Features That Automate Table Bookings Without Dropping the Ball

Let IVR handle reservation confirmations, modifications, and cancellations — keeping your tables full and your team free to focus on service.

  • check icon Auto-Call When a Reservation Is Made
  • check icon Escalation to Staff for Special Requests
  • check icon CRM/POS Integration for Real-Time Updates
  • check icon Dashboard to Track Status and No-Shows
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Automated scheduling dashboard Reminder flow UI Automation structure preview Tag element for reminders

Frequently Asked Questions

Want to know how IVR can automate your reservations? Explore how it works, what guests can do, how multilingual support helps, and how it integrates with your POS or table booking system.

You set the timing — most restaurants choose 2–4 hours before the reservation time.

Yes — they can press a number to confirm, cancel, or request to reschedule instantly.

If retry logic is enabled, the system will automatically attempt the call again. It can also trigger a follow-up SMS or WhatsApp message to confirm, cancel, or reschedule the reservation.

Yes — once a guest cancels through IVR, the table is marked as available in your system instantly.

Yes — we offer integration via API, webhooks, or manual upload, depending on your setup.

Definitely — our clients report 50–75% fewer reservation-related calls after going live.

Yes — you can customize flows for larger parties, events, or deposits, including escalation options.

Yes — use your own voice, a chef’s voice, or natural-sounding AI in any language you choose.

Absolutely — it’s perfect for any size operation, especially where staff are stretched thin.

Typically less than a day — we help set up your call flow, timing, and connect to your system.

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